Junior Legal Service Design Analyst

EMEA
International Operations
Birmingham
Permanent

Eversheds Sutherland represents the combination of two firms with a shared culture, values and commitment to client service excellence. We are each known for our commercial awareness and industry knowledge and for providing innovative and tailored solutions for every client.

As a full-service law practice, we act for the public and private sector across the UK, Europe, Middle East, Africa, Asia and the US providing legal advice to clients across the Company Commercial, Employment, Labour & Pensions, Litigation and Dispute Management, and Real Estate practices.

With 74 offices across 35 countries worldwide, we have become one of the largest law practices in the world and a great place to work and develop your career.

Job Role Purpose

The role sits within the Legal Service design team within Service Excellence.  The Junior Legal Service Design Analyst will support the team on the delivery of internal and external facing projects.  They will play an active role in the analysis and design stages of the Legal Service Design framework, some of the tasks will include Mapping processes, measuring efficiency, capturing requirements, working with developers, carrying out testing and delivering training to end users to help drive adoption.

Key Responsibilities

  • Reporting to the Legal Service Design Manager the Junior Legal Service Design Analyst will support the delivery of projects in line with the SES firm-wide strategy.
  • Proactively working with the Legal Service Design Manager and wider team to help identify opportunities for process optimization and improvement when working across our different practice groups.
  • Working with the Legal Service Design Manager and wider team to help define solutions and techniques for best practice in carrying out the above.

This opportunity is closed to applications.