The Team

The Eversheds Sutherland Professional Knowledge Team (PKT) is a dedicated team of over 30 knowledge professionals, professional support lawyers and paralegals. The team support the business in all areas of knowledge, including research support, current awareness, training, intranet development, resource and subscription management, precedents, guidance notes, know-how and supporting clients with training and knowledge services.

The Client Knowledge Team is part of the PKT with responsibility for delivering products and services that provide value added products and services for clients. Such products showcase our lawyer’s expertise through our horizon scanning and client training reports that are tailored to the needs of a specific client.

In addition, Client Knowledge contributes on a range of key strategic projects. Such projects include supporting the content strategy, sector work, our key client programme and our global campaigns. We work with BD & marketing, our professional support lawyers, client service teams, comms & brand, and the clients directly.

The Role

As knowledge coordinator a key part to your role is to upload, store and review the content we receive for the horizon scanning reports, keep our records up-to-date and manage report deadlines. This role is critical to the successful and smooth running of the services we provide to Eversheds Sutherland clients. 

Key Responsibilities:

• Administrative support to the client knowledge team
• Manage client knowledge intranet pages
• Prioritisation, management and distribution of client facing knowledge products
• Support the build of tailored client training and horizon scanning reports
• Content management
• Develop detailed knowledge of our key accounts
• Project work and other tasks as required

Skills & Experience:

• Excellent organisational and diary management skills
• Customer service skills
• A high level of IT literacy
• Time management skills
• Enjoy working under pressure and meeting tight deadlines
• Excellent written and verbal communication skills

 Experience in the legal and/or commercial sector is preferable but is not essential as full training will be provided.

Key Competencies: 

• Ability to work with minimum supervision, in an autonomous and independent way
• A lively, energetic personality and a practical can-do mentality
• A tenacious yet practical approach to problem solving
• Excited and challenged by the pace and demands of a corporate environment
• Commercial awareness
• Some travel to other offices may be required

 Diversity and Inclusion

At Eversheds Sutherland, we recognise that having diverse talent across our business brings many benefits, and we are committed to accessing a wide range of views and thinking in all that we do. A culture of inclusion, where each person feels able to be their true self at work and reach their full potential is key. We recognise that bringing together the perspectives of individuals of all backgrounds, life experiences, preferences and beliefs is critical if we are to serve our global client base, people and communities as a leading global legal practice.

Should you require any reasonable adjustments to enable participation in the recruitment process, please contact us so that we can discuss how best to assist.

We are open to considering flexible working options for our vacancies. Whilst we are not able to offer flexible working across all of our roles, many of our people work flexibly in some way, and we would encourage you to talk to us about this during the hiring process if you would like to explore further.

We are a LGBT+ inclusive employer and are Stonewall Corporate Champions. 

In addition to training, a competitive benefits package is offered, including: 26 days annual leave; flexible holiday scheme; subsidised canteen on Eversheds Sutherland sites; subsidised corporate gym membership; pension; and life assurance.