The SES Team was initially created in 2018 to focus on working with legal teams and clients to develop our outward facing technology solutions and further increase our innovation offering. We at Eversheds Sutherland understand the need to ensure the fundamentals are delivered across the firm, but also that there will be a growing need to look at emerging and innovative technology to allow the firm to continue to deliver a quality service to our Clients. The Team focuses on how we can improve the service we deliver to our Clients across the firm, whether that’s through the use of technology, innovation or process improvements.

Main Purpose of Role:

The Product Owner acts as a key member of the SES team supporting the delivery of the Collaboration & Portals strategy use across the firm. The Product Owner will use their expertise, knowledge and hands on experience to raise and support awareness of, and ensure the adoption of relevant solutions in day to day practice whilst focussing on delivering an excellent client service.

On a day-to-day basis, the Product Owner will take ownership and responsibility for how we drive the adoption and embed our key technology solutions across the firm. This includes but is not limited to our bespoke client portals and our extranet solution. They will be working closely with our Practice Group Legal Technologists to understand the needs and help to identify and define roadmaps and new uses to support our Legal Teams. This may also involve working with and managing our Suppliers to help ensure the solutions meet our needs.

They will also be involved in helping with awareness campaigns, understanding our current technology usage and how we could improve this, as well as helping to define good processes and governance to improve our centre of excellence across our portal solutions. They will be key in continuing to deliver instruction/case management solutions as well as driving our integration plans forward.