We are Eversheds Sutherland, a global law firm, with 5,000+ colleagues in more than 30 countries. We’re full-service with deep niche and sector experience. Whatever challenge, wherever in the world, we’re equipped and ready to meet it. We live our values, we’re purposeful and purpose-led. So although the world is fast-moving and rapidly changing, we see it as a place where everyone can thrive. We’re ambitious for our clients, our communities – and for you. Whether you’re starting out on your career or well established, whether you’re a lawyer or in business services. If you’re looking for what’s next, we are too.

What to expect
For business professionals, our environment is highly collaborative with value being placed on diversity of ideas, skills and mindsets. Not least yours. It’s energetic, fast-moving and there’s always something new to get involved in. You will get exposure across geographies and the firm as a whole. The future is a place of opportunity. Focusing on your success and for what’s next, will ensure you thrive too.

Our team
The Property and Projects team is based across multiple offices and works within the Property and Facilities Team, to create innovative, safe, sustainable and agile workspace, focused on staff wellbeing, client excellence, creative and inspiring workplace environments, to underpin the highest standards of staff wellbeing and productivity, and supporting the provision of client service excellence - maximising property lease events to facilitate innovation, behavioural change and suitable growth.

Reporting to the Assistant Property Manager, this new role within the team will focus on supporting service charge auditing for our European premises, and administering the asset management of our furniture, artwork, and M&E assets.

Role and key responsibilities
Service Charges
Collation and some analysis of service charges payable data, in support of audits by the Assistant Property Manager; including 
– Set up and / or maintain excel trackers to support the monitoring and analysis of service charges payable for 6 buildings.
Collate the following data, in standard templates, to support analysis and RICS compliant audits of service charges receivable:
– London POs and H&S orders
– CBRE reactive costs and consumables data from monthly reports.
– Veolia waste disposal data, deducting any confidential waste which is a non-service charge cost

Asset Management
– Respond to requests from end users, managers, developers, and team members for specific Asset Management information.
– Raise and monitor POs for assets
– Assist with the capital planning, process and management in conjunction within allocated budgets, risk and service improvement.
– To populate and maintain agreed Asset Management Tools, ensuring the data quality and accuracy of compliance information is maintained to a high level.
– To oversee the population and maintenance of accurate asset registers for all offices globally. This is to ensure adherence to budgets and adequate stock management.
– Financial management – Generating spend reports
– Support projects through labelling of new assets;
– Assisting with general queries.

Skills and experience
– Prior experience of working with service charges is essential.
– Competence in Microsoft packages, particularly excel, is essential.
– Given the nature of the role, fluency in a European language would be an advantage.

We are looking for:
Behaviour:
– Displays high standards of professional and personal conduct.
– Displays high standards of professional and personal conduct. Gathers and understands all relevant facts from a variety of sources before making a decision and displays a keen eye for detail.
– Identifies issues across a range of situations and uses initiative to resolve.
– Remains calm and professional even at times of increased workload and pressure.
– Responds positively to change and new challenges.
– Applies logical thinking and demonstrates ability to prioritise.
– Gathers and accepts feedback in order to develop within their role.
– Promotes the key departmental values of quality, consistency, efficiency, proactivity accountability and development.
– Encourages positive behaviours from all team members and leads by example.

People:
– Works effectively and co-operatively with others, establishing and maintaining positive working relationships.
– Constructively shares feedback to support colleagues.
– Confidently contributes in discussions relating to the team and its processes.
– Communicates effectively over email and telephone.
– Proactively manages problems and encourages team members to take ownership of any mistakes and resolve them.

Profit:
– Demonstrates a commercial approach.
– Broad understanding of law firm financials.
– Understands the business’ strategic goals.

Clients:
– Consistently achieves high levels of client service and establishes themselves as a key contact.
– Takes ownership and asks probing questions to understand the client requirements and manages their expectations appropriately.
– Considers the impact of their decisions and actions on wider service delivery and raises areas for further consideration.
– Seeks opportunities for continuous improvement.

What’s in it for you?
At Eversheds Sutherland, we provide benefits focused on looking after you: your development, your performance, your financial future and your health, as well as providing the opportunity to make a contribution to the world.
– We’re fair, transparent and equitable
– We share in the success of the firm, reward alignment to our values, going above and beyond and your individual performance
– We support flexible ways of working through our remote working policy and commitment to flexible, agile and hybrid ways of working
– We support your health and performance through our dental, healthcare and wellness support
– We support everything you are and all you bring through our powerful commitment to diversity and inclusion
– We provide a platform for your career, whatever your ambitions through our structured professional and personal training, mentoring and development programs
– We provide experience and opportunity through international and cross-function exposure
– We provide an opportunity to give back through our pro bono work and community engagement
– We help you plan ahead through retirement planning, insurance and assurance

Diversity and inclusion
At Eversheds Sutherland, “Inclusive” is a core business value. We bring together different skillsets, global mindsets and approaches. We foster diversity of thought and the freedom to put ideas into action. We have an inherent respect for the individual. We have a strong belief in collaboration and teamwork. Sharing ideas, asking questions, solving challenges and meeting our clients’ goals: together.

We want all our people to thrive at work and reach their full potential and we work hard to continue to build a diverse and inclusive culture, monitor and report on our progress and impact, and develop our approach. This is reflected in our policies, systems and processes, and in our work with diversity membership organisations.
Many of our people work flexibly in some way and we are open to considering how we can accommodate flexible working arrangements alongside role requirements. If this is important to you, please talk to us about it during the recruitment process.