Case Systems Support Analyst

EMEA
Global Operations
Cardiff
Permanent

To support, maintain and configure our Case Systems that use the Proclaim technology platform. Proclaim is a key technology for ESI allowing our legal teams to manage and process large numbers of repeat cases on a fixed fee/time costed basis.

 

The ideal recruit for this role does not require previous Proclaim experience but should have a background in IT Support roles with focus on application support primarily. Full training and mentoring will be provided to give the required skills for maintaining Proclaim systems.

 

In addition to maintaining the Proclaim systems the role will also be involved in support of our full portfolio of applications on Windows 10 and Windows Server 2008/12/16 environments.

This opportunity is closed to applications.